Collection Agent

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Collection Agent Collection Agent >
https://dbzstatic-a.akamaihd.net/.dist_0d049412f4aa87769739816ceddb0c2a02f764b2/ 9459137

Details: Posted on: 10th December 2017

  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Job Role: Collection Agent
  • Benefits: health inssurance & Monthly Incentive
  • Minimum Work Experience: 2-5 Years
  • Minimum Education Level: High-School / Secondary
  • Listed By: Employer
  • Company Size: 51-200 Employees
  • Career Level: Junior


We are looking for collection agents with 2 - 5 years experience on the same field .Job responsibility : Responsible for the management of debt collection services. Implement strategies and practices to ensure that debt reduction targets are achieved and maintained Provides supervision and management to the Debt collectors to ensure effective collection practices and processes are adhered to, and promoting an effective team environment. With wide range of experience in supervising, guiding and motivating a team to achieve specified outcomes and the implementation of change to process and procedures. With high level written and oral communication skills including the ability to liaise with people from a wide range of professional and social backgrounds to negotiate acceptable outcomes. With experience in the research and development of administrative procedures and policies. Handling collection recovery portfolios. Proposing for settlements and written-offs. Proposing for legal actions and follow-ups. Monitoring the Collectors productivity. Formation of MIS reports to the Management. Coordinate activities to collect delinquent payments for both corporate and retail products Established effective working relationship with non-performing defaulting borrowers to implement solution which will protect the banks interest. Compiling client database on schools, universities and other higher learning centers in order to approach for new product/service. Database search Giving quality customer service to clients Reviewing of customer’s overdue accounts Maintaining collections recoveries while also providing quality customer service. Computed and structured various repayment schedules for customers Documented police cases and skipped tracing procedures Prepared reports to meet internal and external requirements Performed and cooperated professionally with customer’s inquiries and requirements.Job summery : Handling customer queries as a front end executive and ensure customer satisfaction in the same. Resolving disputes on timely basis and educating the customer on various products and the finance charges levied. Establish and maintain regular relationship and contact with our UAE and international customers by way of calls, emails and correspondence. Review customer requests, proposals or complaints and recommend resolution in coordination with line management Advising debtors of the possible consequences of non-payment Investigating claims of financial difficulties Making enquiries to trace the whereabouts of defaulters Ensuring to meet the Targets which is set by the team leader.Call : Show Phone Number .. SALARY WILL BE DECIDED AS PER EXPERIENCE.....

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