Service Advisor- Automotive Multibrand Workshop

Gmakh Auto Centre LLC

AED 4,000 - 5,999 per month

Dubai Festival City, Dubai, UAE

Full Time

2-5 Years

Bachelors Degree

Posted 15 hours ago

Job Details

JOB PURPOSE
SERVICE ADVISOR – GMAKH AUTO CETRE LLC
 Handle customer vehicles from reception to delivery ensuring high customer satisfaction.
 Coordinate with workshop, technicians, spare parts suppliers, and customers for smooth
operations.
 Achieve monthly sales and workshop revenue targets.
KEY RESPONSIBILITIES
 Prepare job cards, estimate, and obtain customer approvals.
 Coordinate with technicians and follow up on vehicle repair progress.
 Arrange spare parts by coordinating with dealers and suppliers.
 Update customers regarding repair status, delays, and additional repairs.
 Increase workshop sales through customer follow-ups and service reminders.
 Visit customer locations for business development and fleet service opportunities.
 Promote workshop services including mechanical, AC, detailing, tyres, batteries, and body &
paint.
 Handle pressure jobs and ensure timely vehicle delivery.
 Support body & paint estimation and insurance coordination.
 Ensure proper invoice, job closure, and documentation.
REQUIREMENTS
 3–5 years’ experience in a multi-brand automotive workshop.
 Strong knowledge of vehicle repairs, diagnostics, and spare parts.
 Good customer handling, sales, and communication skills.
 Ability to work under pressure and achieve monthly targets.
 Prior UAE Multi Brand automotive workshop experience preferred.
 Valid UAE Driving Licence preferred.
KPIS
 Customer Satisfaction
 Monthly Labour & Spare Parts Sales
 Workshop Revenue Target Achievement
 On-Time Vehicle Delivery
 Customer Retention & New Customer Acquisition

Languages

Any

Nationality

Any

Company Size

11-50