Job Details
Job Title: Operations & Account Assistant
Location: Jumeirah Lakes Towers (JLT) / DMCC, Dubai, United Arab Emirates (On-site)
Company: Seaside Foodlink FZCO
Employment Type: Full-time
Working Hours: 10:00 AM – 7:00 PM (GST) — Structured to align closely with our European operations and Monaco headquarters
About Seaside Foodlink FZCO
Seaside Foodlink FZCO is a Dubai-based, family-owned FMCG wholesale distributor specializing in world-renowned A-brand consumer products (including Ferrero, Lindt, Nescafé, San Pellegrino, and Peroni 0.0%). We operate beyond traditional distribution, building structured supply models for clients operating in complex and demanding international markets. Our workplace values accountability, agility, clear communication, and long-term relationships.
Role Overview
We are looking for an organized, proactive, and detail-oriented Operations & Account Assistant to join our team in our DMCC (Dubai) office. In this versatile support role, you will assist in overseeing client operations to ensure all orders run smoothly, manage essential office and shipping documentation, and act as the daily liaison with our external accounting service provider and Monaco headquarters.
Key Responsibilities
1. Client & Trade Operations Support
Assist in monitoring client orders from initial placement through to delivery and final fulfillment.
Follow up on order statuses, tracking shipments, and ensuring delivery schedules run without friction.
Act as a reliable operational contact for clients, providing clear updates and escalating issues when necessary.
Communicate daily with our European team in Monaco to align on international client requirements and logistics workflows.
2. Documentation & Office Administration
Prepare, verify, and organize core trade and shipping documents (invoices, packing lists, delivery notes, purchase orders, contracts).
Enter and manage order data directly within our company system. Experience with Odoo ERP is a strong plus (+).
Maintain structured digital and physical filing systems in our DMCC office for all client accounts and operational paperwork.
Assist with day-to-day office administration tasks to ensure a smooth, professional workplace environment.
3. Accounting & Financial Liaison
Serve as the main internal point of contact for our external accounting service provider.
Collect, organize, and transmit invoices, receipts, bills, delivery notes, and bank statements for routine accounting reconciliation.
Help monitor payment statuses, flag pending invoices, and assist the team with basic accounts follow-up.
Requirements & Qualifications
Experience: 1–3 years of hands-on experience in operations, trade admin, accounts assistance, or client support (FMCG, wholesale, or logistics background in Dubai/DMCC is preferred).
ERP & Tools: Proficiency in MS Office (especially Excel and Word). Working knowledge of Odoo software is a strong advantage (+).
Location & Working Hours: Currently based in or able to commute to DMCC, Dubai, and comfortable working 10:00 AM – 7:00 PM to overlap effectively with European/Monaco business hours.
Skills: Excellent organizational skills, high accuracy with documentation, and strong time management.
Communication: Fluent written and spoken English; strong interpersonal skills for smooth daily collaboration with clients, colleagues, and external accountants.
Mindset: Proactive, willing to learn, and comfortable working independently in a fast-paced, entrepreneurial office environment.
What We Offer
A core assistant position within a growing international trade company.
Convenient work location in the heart of DMCC (Jumeirah Lakes Towers).
Direct exposure to world-class FMCG brands and international supply chain operations across Dubai and Europe.
A supportive, non-bureaucratic work environment where individual contribution is valued.
Competitive tax-free salary package based on experience.
How to Apply
If you are a meticulous professional who takes pride in smooth operational support and accurate administration, we would love to hear from you.