Job Details
We are seeking a meticulous and process-driven Insurance & Claims Officer to manage the organisation's insurance policies and coordinate the claims process from incident through to settlement. Reporting to the Finance Manager, Fleet Manager, or Risk Manager, the successful candidate will protect the organisation's interests by ensuring proper coverage is in place and that claims are handled efficiently and fairly.
The core of the role is insurance policy administration. The Insurance & Claims Officer maintains records of all insurance policies held by the organisation — vehicle, property, liability, cargo, or employee-related cover as applicable — tracking renewal dates, coverage terms, and premiums, and ensures policies are renewed on time without a gap in coverage. New assets or exposures requiring insurance are identified and added to the appropriate policy promptly, and coverage levels are reviewed periodically against actual risk and asset value.