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Call Center Trainer Experienced in Sales, Customer Service and Collections

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https://dbzstatic-a.akamaihd.net/.dist_55c6d6f34ceabb122cbd1b1c913c867432d5c382/ 832975

Details: Posted on: 18th May 2018

  • Education Level: Bachelors Degree
  • Work Experience: 10-15 Years
  • Commitment: Full Time

Description:

I am a Filipina who has been in the Call Center field for the past 12 years. The last project I worked on was with Barclays Bank, which is a reputable credit card business based in the US. I have worked with them for 4 years as a credit card collector before I got promoted as their operations trainer for 3 years. Prior to this, I worked with Home Shopping Network where I did inbound sales and upselling for a year and with a RCI International, as a travel consultant for two years.

I am well-trained and experienced, self-reliant, and knows what it takes to provide excellent customer service, given my 12 years experience in this field.

Proficient in MS Office, excellent verbal and written communication skills in English, report analyses and delivery, coaching, training materials development, and facilitating adult-learning.

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Location
JLT Jumeirah Lake Towers‪,‪ Dubai
1.4 km from Marina Walk
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