Customer Support Executive

salaryNew

AED 4,000 - 5,999 per month

location_new

Dubai Sports City, Dubai, UAE

commitment

Full Time

experienceNew

2-5 Years

qualification

Bachelors Degree

Job Details
Experienced Customer Support Executive | 5+ Years | Immediate Joiner I am Sabeel Ahmed K, a Dubai-based Customer Support professional with **5+ years of experience** in customer service, banking support, Amazon Seller Support, and e-commerce operations. I have experience handling: * Customer inquiries through calls, emails, and live chat * Complaints and customer escalations * Billing issues and transaction disputes * Account-related concerns * CRM documentation and follow-ups * Amazon seller support for UAE and India * Returns, payments, listings, and policy-related issues * Order processing and delivery coordination * SLA and KPI monitoring I previously worked with Teleperformance – Citibank Process, Sutherland Global Services – Amazon Marketplace, and **Ferns N Petals UAE**. I achieved **98% customer satisfaction** and helped reduce repeat customer contacts by **18%** through effective problem-solving and process improvement. Key Skills: Customer Service, Complaint Resolution, Call and Email Support, Live Chat Support, CRM Systems, Conflict Resolution, Microsoft Excel, Reporting, Data Analysis and E-commerce Operations. **Location:** Dubai Sports City, Dubai **Visa Status:** Visit Visa **Availability:** Immediate Joiner **Languages:** English, Hindi, Tamil and Urdu **Contact:** +971-52-824-8336
Languages
Any
Nationality
Any

Location

Dubai Sports City, Dubai, UAE
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