Job Details
Dear Hiring Team,
I am applying for a suitable position in your esteemed organization. I bring over 3 years of experience in customer service and collections, along with 1.5 years of experience as an Acting Team Leader.
I have strong experience in handling customer queries, payment follow-ups, account management, and resolving complaints professionally. In my team leader role, I supported team performance, monitored daily targets, trained new staff, and ensured smooth workflow.
My key strengths include customer relationship management, negotiation skills, problem-solving, communication, and the ability to work under pressure in target-driven environments. I am confident in delivering results while maintaining excellent customer service standards.
I am currently seeking an opportunity in the UAE(Dubai)where I can contribute my experience and grow within a professional organisation.
Thank you for your time and consideration
Sincerely,
Vennapu sowjanya