Customer Service Representative

salaryNew

AED 4,000 - 5,999 per month

commitment

Full Time

experienceNew

2-5 Years

qualification

Masters Degree


Job Details
Dear Hiring Manager,

I am Getcyal, a customer-focused professional based in Al Karama, Dubai, with over 3 years of experience in client communication, administrative operations, and cross-team coordination across the UAE and India. I am actively looking for a Customer Service Representative role and am available to join immediately.

Although my background is in HR operations, the core of my daily work has always been people and service. Every day I handled employee and client queries by phone, email, and in person — listening carefully, resolving issues quickly, and escalating when needed. I maintained accurate records, managed high volumes of requests under pressure, and communicated clearly with management, staff, and external parties at all times.
What I bring to a customer service role:
▪️ Professional communication — phone, email, WhatsApp, and in person
▪️ Query handling and problem resolution — fast and accurate
▪️ Data entry and record keeping — zero error standard
▪️ Escalation management — calm and structured under pressure
▪️ Scheduling and coordination — managing multiple requests simultaneously
▪️ Report preparation — daily and weekly summaries for management
▪️ Cross-team coordination — working with Finance, Operations, and Management
▪️ MS Excel, Word, and Outlook — strong working knowledge

I have worked in a healthcare environment where accuracy, confidentiality, and professionalism were non-negotiable — the same standards I will bring to every customer interaction.

I hold an MBA in Human Resource Management from Manipal University and speak English, Tamil, Kannada, and Malayalam — giving me the ability to communicate warmly and clearly with a diverse customer base.

I am based in Dubai on a transferable visa and ready to join immediately. I would love the opportunity to bring my people skills and operational discipline to your customer service team.

Please feel free to reach out at any time.

Warm regards,
Getcyal Devakirubai M
📞
✉️ getcyalmartin6498@gmail
📍 Al Karama, Dubai, UAE
🟢 Immediately Available
Languages
Any
Nationality
Any

Location

Dubai, UAE
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