Senior customer support associate
AED 6,000 - 7,999 per month
Full Time
5-10 Years
Bachelors Degree
Job Details
With my background in IT support and problem solution , I am confident that I can make a valuable contribution to your team.
I have 6 years of experience in customer support, troubleshooting and ensuring the smooth operation of mission-critical systems. In my current company , I have successfully handled incident management, system monitoring, and root cause analysis, ensuring minimal downtime and quick resolution of production issues. I am skilled in using tools like jira, ITSM, AWS,LeadSquared,DB, cloudwatch etc. and experience working working in high-pressure environments to maintain system uptime and customer satisfaction.
Please find my resume attached for your reference. I would welcome the opportunity to discuss how my skills and experience align with needs of your team. Thank you for considering my application.
Thanks & Regards,
Arshak Roshan
http://linkedin.com/in/arshak-roshan-
I have 6 years of experience in customer support, troubleshooting and ensuring the smooth operation of mission-critical systems. In my current company , I have successfully handled incident management, system monitoring, and root cause analysis, ensuring minimal downtime and quick resolution of production issues. I am skilled in using tools like jira, ITSM, AWS,LeadSquared,DB, cloudwatch etc. and experience working working in high-pressure environments to maintain system uptime and customer satisfaction.
Please find my resume attached for your reference. I would welcome the opportunity to discuss how my skills and experience align with needs of your team. Thank you for considering my application.
Thanks & Regards,
Arshak Roshan
http://linkedin.com/in/arshak-roshan-
Languages
Any
Nationality
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Location
Jumeirah Lake Towers (JLT), Dubai, UAE
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