Hello, I am Samina Malik, currently based in Dubai.
I am an experienced Customer Service and Administrative Professional with over 7 years of experience in the UAE. I have strong expertise in handling customer inquiries, resolving complaints, visa processing, and managing office operations efficiently.
I am confident in dealing with customers through phone, email, and face-to-face interactions while maintaining a high level of professionalism and service quality. I also have experience working with CRM systems, documentation, and coordinating with different departments to ensure smooth operations.
I have excellent communication skills, can work well under pressure, and always focus on customer satisfaction and problem-solving.
I am currently looking for an opportunity in Customer Service or Administrative roles where I can contribute my skills and experience to the organization.
Thank you for your time and consideration. I am available to join immediately.