تفاصيل الوظيفة
Job Details
Salary: AED 2,800 to AED 3,500 per month
Job Type: Full-Time
Compensation: Salary will be based on the candidate's experience and qualifications.
Job Location: Dubai, UAE
About the Client: A tourism company based in Dubai.
Job Role:
• Answer phone inquiries and handle bookings in a courteous and professional manner.
• Handle reservations for hotels, flights, land transportation, restaurants, activities, tours, and other travel-related services.
• Coordinate with suppliers and service providers to confirm bookings and travel arrangements.
• Prepare quotations, booking confirmations, itineraries, and related travel documents.
• Reply to email and telephone inquiries promptly and professionally.
• Monitor bookings and maintain accurate records and documentation.
• Assist in the preparation of regularly scheduled reports.
• Book and coordinate travel arrangements, including air and land transportation, hotels, restaurants, and activities.
• Submit and reconcile expense reports when required.
• Carry out administrative duties such as filing, typing, copying, scanning, and document management.
• Take accurate minutes during meetings and maintain proper records.
• Occasionally travel off-site to assist clients and support operational requirements.
• Ensure the confidentiality and security of guest, client, and company information.
• Assist with managing and updating the company's social media platforms (Instagram, Facebook, and website) in coordination with the Social Media Manager, including content updates, capturing photos and videos, contributing creative content ideas, and performing basic photo and video editing for marketing and promotional purposes.
• Participate in promotional photos and videos showcasing the company's services and travel experiences.
• Utilize online booking systems, digital tools, and other technology platforms to support daily operations.
• Contribute to the smooth day-to-day operations of the business and perform other related duties as required.
Requirements:
• Fluent in English, both written and spoken.
• Previous experience in bookings, reservations, travel, tourism, or hospitality is preferred.
• Strong communication, customer service, and organizational skills.
• Computer literate and proficient in Microsoft Word, Excel, and other office applications.
• Tech-savvy and comfortable using online booking systems, digital tools, and social media platforms.
• Able to capture quality photos and videos and perform basic editing for social media and marketing purposes.
• Creative and capable of contributing content ideas to support the company's marketing initiatives.
• Comfortable participating in promotional photos and videos showcasing the company's services and travel experiences.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Adaptable, proactive, and able to work efficiently under pressure during peak travel seasons.
• Flexible and willing to support different aspects of the business as required.
• Professional appearance, positive attitude, and ability to work effectively both independently and as part of a team.
• Preferably a young, energetic, and career-driven professional with relevant industry experience.
مزايا وظيفية حسب قانون العمل الإماراتي