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Assistant Manager, Service Performance

بواسطة Emirates NBD
دبي دبي >
وظائف شاغرة وظائف شاغرة >
سكرتارية سكرتارية >
التفاصيل
https://dbzstatic-a.akamaihd.net/.dist_6e25075e5c3a88837b63b836fd3112710bcc6146/ 9631895

التفاصيل: نُشِر بتاريخ: 25 ديسمبر 2017

  • اسم الشركة: Emirates NBD
  • نوع التوظيف: دوام كامل
  • الراتب الشهري: غير محدد درهم
  • الحد الأدنى من خبرة العمل: 0 - 1 سنة
  • الحد الأدنى من مستوى التعليم: غير محدد
  • صاحب الإعلان: صاحب العمل
  • المستوى المهني: مدير

الوصف:

Department Description:
To provide best in class supplier relationship and contract management services to Emirates NBD Group

Brief Description:
The Assistant Contracts Manager supports the Contracts Manager in developing and managing relationships with suppliersin particular with strategic suppliers who supply IT goods andor services to ENBD Group and ensures performance meets or exceeds contractual compliance and obligations

Key Accountabilities

Assists in ensuring compliance of supplier performance against contractual terms

Assists in monitoring asupplier scorecard and reports on suppliercontract performance and compliance

Assists in resolving contract issuescomplaints quickly and effectively

Assists in ensuring clear communications are in place with Group Procurement Legal Business Unitsinternal Stakeholders and Finance Teams

Detailed Description:
The Assistant Contracts Manager supports the Contracts Manager in developing and managing relationships with suppliersin particular with strategic suppliers who supply IT goods andor services to ENBD Group and ensures performance meets or exceeds contractual compliance and obligations

Key Accountabilities

Assists in ensuring compliance of supplier performance against contractual terms

Assists in monitoring asupplier scorecard and reports on suppliercontract performance and compliance

Assists in resolving contract issuescomplaints quickly and effectively

Assists in ensuring clear communications are in place with Group Procurement Legal Business Unitsinternal Stakeholders and Finance Teams

Job Requirements:
Assists with

Ensuring adherence to the contract scope of work

Ensuring any contractaudits issues are quickly and accurately resolved

Ensuring PR POs and invoices are processed quickly and accurately and provide financial updates to Management Teams as and when required

Supplier site visits quality inspections

Ensuring all supplier trade licenses are valid and up to date

Ensuring all copies of contracts are accessible and available to view when required

Tracking and monitoring contract budgetinvoice values to avoid contract overspend

Ensuring all contracts are renewed on time and before the expiry date

Ensuring onboarding and offboarding of vendors are quickly and accurately processed

Assists with

Ensuring allContract Dashboards are accurate and up to date

Providing regular updates on Contract performance to the Contracts Manager frequency to be agreed

Ensuring all deadlines on deliverables are achieved and quickly reports to the AVP IT SRM Manager if any performance issues arise

Additional Details:
Contract Management

Ability to compile and analyze Key Performance Indicators

Good problem solving and analytic skills

Good planning skills

Experience of using ERP and Procurement systems
Ability to prioritize workload
Can work independently or as part of a team

Good written and verbal communication skills
Working in a fastmoving environment




Qualifications :

AS Mentioned in the JD

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