تفاصيل الوظيفة
H.E.M Property Maintenance is hiring a full-time Secretary / Dispatcher in Dubai.
We are looking for a professional, organized, and reliable person to join our team and handle daily office coordination for a growing maintenance company.
This role is very important because you will be one of the first points of contact with clients and a key part of keeping jobs, technicians, and communication properly organized.
Main responsibilities:
- answer incoming calls professionally
- reply to WhatsApp messages quickly and clearly
- coordinate technician schedules and daily jobs
- book and follow up service requests
- update clients about appointments and job progress
- organize daily workflow between office and field team
- keep job details clear, recorded, and easy to track
- support basic office, admin, and customer service tasks
We are looking for someone who is:
- professional and polite with clients
- organized and fast
- confident handling calls and WhatsApp
- able to work under pressure and manage multiple tasks
- serious, responsible, and committed to doing the job properly
Requirements:
- experience in secretary, receptionist, dispatcher, customer service, or admin role
- good English speaking and writing
- computer skills required
- previous experience in a maintenance company, technical services company, or dispatch role in UAE will be a strong advantage
- experience in coordinating technicians or field teams will be a strong advantage
- able to manage calls, WhatsApp, booking, and scheduling in an organized way
What we offer:
- stable full-time job
- professional company environment
- opportunity to grow with the company
- long-term position for the right person
Only apply if you are currently in UAE and can handle client communication, scheduling, follow-up, and office coordination properly.
مزايا وظيفية حسب قانون العمل الإماراتي
المهارات الإدارية
مهارات الإدارة
مايكروسوفت أوفيس
التواصل
خدمة العملاء