تفاصيل الوظيفة
Front Desk Executive
We are looking for a professional, well-presented Front Desk Executive to be the first point of contact for our clients and visitors, support the day-to-day running of the office, and assist the team with research and business development activities.
Front Desk & Reception
Greet and receive visitors, clients and guests professionally, and direct them to the right person
Answer, screen and forward calls, take messages and follow up promptly
Manage the general office inbox and route enquiries to the relevant team members
Maintain the visitor log and issue visitor passes in line with office procedures
Manage meeting room bookings and prepare rooms ahead of meetings
Keep the reception, meeting rooms and office premises neat, tidy and presentable at all times
Office Administration
Receive and distribute mail, couriers and deliveries, and arrange outgoing dispatches
Monitor office and pantry supplies, place orders and keep track of stock
Coordinate with vendors, service providers and building management on maintenance and facility matters
Maintain filing systems, office records and documents, both physical and digital
Prepare letters, emails, presentations and basic reports
Support with scheduling, calendar management and travel arrangements for the team
Assist with processing invoices, petty cash and expense records
Support HR and administrative processes, such as onboarding paperwork and maintaining employee records
Research & Sales Support
Conduct online research on companies, industries, competitors and market trends as required
Build and update databases of prospective clients and contacts
Make outbound calls to prospective clients to introduce services, qualify leads and schedule meetings
Follow up on enquiries and leads by phone and email, and update records accordingly
Maintain accurate records of calls, leads and client interactions in the CRM or tracking sheets
Prepare summaries of research findings and call outcomes for management
General
Represent the organisation professionally in all visitor and client interactions
Carry out other administrative tasks as assigned
إدخال البيانات
حزمة مايكروسوفت أوفيس
خدمة العملاء
إدارة المكاتب