تفاصيل الوظيفة
We are looking for a well-presented and friendly Hostess to be the first point of contact for our guests. You will manage the reception area, seat guests, and ensure a smooth, welcoming arrival experience.
Responsibilities
• Greet guests warmly on arrival and escort them to their tables
• Manage reservations, waiting lists and table allocation using the booking system
• Answer phone enquiries and take bookings professionally
• Maintain accurate seating charts and coordinate with the service team on table turnover
• Keep the entrance and host stand clean, organised and presentable
• Handle guest enquiries and complaints politely, escalating when needed
• Assist with menus, special requests and occasion set-ups
• Thank guests on departure and encourage repeat visits
Requirements
• 1–2 years’ experience as a hostess in a restaurant, hotel or hospitality venue (freshers with strong communication may apply)
• Well-groomed, confident and guest-focused
• Able to stand for long shifts and work flexible hours including weekends and holidays
• High school certificate minimum
• Candidates on visit visa or cancelled visa are welcome to apply