تفاصيل الوظيفة
The Waiter is responsible for providing exceptional dining service to guests in a high-end restaurant environment. The role requires excellent customer service skills, attention to detail, knowledge of menu items, and the ability to deliver a premium dining experience while maintaining the restaurant’s service standards.
Key Responsibilities
• Welcome guests warmly and provide professional, friendly service throughout their dining experience.
• Present menus, explain dishes, and provide recommendations based on guest preferences.
• Take food and beverage orders accurately and communicate them to the kitchen and service team.
• Serve food and beverages according to luxury restaurant service standards.
• Ensure proper table setup, including cutlery, glasses, napkins, and service items.
• Maintain cleanliness and presentation of dining tables and service areas.
• Monitor guest satisfaction and respond professionally to requests or concerns.
• Coordinate with kitchen and bar teams to ensure timely and accurate service.
• Upsell menu items, beverages, and special promotions when appropriate.
• Handle guest bills, payments, and receipts accurately.
• Follow restaurant SOPs, hygiene standards, and food safety requirements.
• Maintain knowledge of menu ingredients, preparation methods, and allergens.
• Assist with opening and closing duties, including table preparation and restaurant setup.
• Support team members during busy service periods.
• Maintain a professional appearance, attitude, and grooming standards at all times.
Qualifications
• Previous experience as a Waiter in a high-end restaurant, hotel, or fine dining environment.
• Excellent customer service and communication skills.
• Good knowledge of food and beverage service standards.
• Experience with POS systems is preferred.
• Good English communication skills; additional languages (Arabic, Persian, Russian, or others) are an advantage.
• Food safety knowledge is preferred.
Skills & Competencies
• Strong guest service skills with a professional attitude.
• Ability to work in a fast-paced luxury dining environment.
• Good product knowledge and menu presentation skills.
• Attention to detail and excellent table service skills.
• Teamwork and flexibility.
• Ability to handle guest requests and complaints professionally.
• Positive attitude and strong work ethic.
Working Conditions
• Work in a premium restaurant environment with high guest expectations.
• Flexible working hours, including evenings, weekends, and public holidays.
• Ability to stand and walk for extended periods.
• Must maintain professional grooming and uniform standards.
• Comply with UAE hospitality standards and company policies.
العربية, الإنجليزية, الهندية
بيلوروسي, كاميروني, ارجنتيني, بلغاري, لبناني, ايراني, عراقي, نيبالي, لاوسي, باكستاني, صربي, مغربي, سري لانكى, الباني, تركي, اوكراني, بوسني, اذربيجاني, سوري, تايلاندي, تونسي, بورماني, تركماني, هندي, اردني, اوزباكي
المحاسبة
الضيافة
التنسيق
الإبداع
إدخال البيانات
إدارة المخزون
الاستقبال
القيادة
أنظمة تشغيل مايكروسوفت
رخصة قيادة إماراتية