Associate - Operations & Driver Management
Shipa Delivery Services LLC
2,000 - 3,999 درهم في الشهر
دوام كامل
1 - 2 سنوات
ذكر
بكالوريوس
النشر منذ 7 ساعات
تفاصيل الوظيفة
Responsibilities include but not limited to:
• Provide leadership and daily support to delivery assistants; address and resolve operational issues or concerns.
• Consistently engage with delivery assistants to ensure that shipments are delivered in accordance with the Service Level Agreements (SLAs).
• Ensure that the delivery assistants strictly follow the clients' SOPs to prevent any escalations from arising.
•Collaborate with delivery assistants to plan optimized delivery routes for efficient, professional, and hassle-free service.
• Monitor daily fleet operations and team performance; prepare and submit performance reports to the Operations Manager.
• Review and analyze logistics data (e.g., exception reports, delivery volume/hour, hours worked, accident reports) to identify cost-saving and performance improvement opportunities.
• Support both on-road and in-house operations with additional tasks as needed.
Requirements
Your Qualifications
• Bachelor’s degree, preferably in logistics and supply chain management
• Minimum 2 years of fleet management or supervisory experience, required.
• Experience in or exposure to logistics and e-commerce, preferred.
Your Proficiencies
• Team management and leadership skills, including coaching, facilitation, presentation, and team building
• Ability to influence cross-functional teams
• Effective customer interaction and negotiation skills
• Excellent verbal and written communication skills
• Strong computer knowledge—MS Office
• Flexibility and willingness to work extended hours
• Provide leadership and daily support to delivery assistants; address and resolve operational issues or concerns.
• Consistently engage with delivery assistants to ensure that shipments are delivered in accordance with the Service Level Agreements (SLAs).
• Ensure that the delivery assistants strictly follow the clients' SOPs to prevent any escalations from arising.
•Collaborate with delivery assistants to plan optimized delivery routes for efficient, professional, and hassle-free service.
• Monitor daily fleet operations and team performance; prepare and submit performance reports to the Operations Manager.
• Review and analyze logistics data (e.g., exception reports, delivery volume/hour, hours worked, accident reports) to identify cost-saving and performance improvement opportunities.
• Support both on-road and in-house operations with additional tasks as needed.
Requirements
Your Qualifications
• Bachelor’s degree, preferably in logistics and supply chain management
• Minimum 2 years of fleet management or supervisory experience, required.
• Experience in or exposure to logistics and e-commerce, preferred.
Your Proficiencies
• Team management and leadership skills, including coaching, facilitation, presentation, and team building
• Ability to influence cross-functional teams
• Effective customer interaction and negotiation skills
• Excellent verbal and written communication skills
• Strong computer knowledge—MS Office
• Flexibility and willingness to work extended hours
اللغات
كل الخيارات
الجنسية
كل الخيارات
حجم الشركة
201-500
- المحاسبة / المالية
- السيارات
- الصحة والجمال
- التنظيف /التدبير المنزلي
- الإنشاءات
- شيف / طباخ
- خدمة العملاء / مركز الإتصال
- إدارة وتحليل البيانات
- التصميم
- سائق / توصيل
- تعليم
- هندسة
- إدارة الفعاليات والمناسبات
- عامل / فنّي
- الموارد البشرية - الإدارة
- تكنولوجيا المعلومات
- خدمات قانونية
- خدمات لوجستية و توزيع
- التصنيع / التخزين
- كابتن بحري / بحار
- التسويق/الإعلان
- الاعلام,الفنون والترفيه
- الطب / الرعاية الصحية
- عقارات
- تشغيل المطاعم
- المبيعات / تطوير الأعمال
- السكرتارية / المكتب الأمامي
- الأمن /الحماية
- رياضة و لياقة
- السفروالضيافة
- أخرى
- يبحث عن عمل
English