We are a Dubai-based fashion manufacturing company looking for a professional, organized, and customer-focused Admin Assistant to handle day-to-day office administration and customer coordination.
Key Responsibilities
* Handle A-to-Z customer coordination, from receiving inquiries to follow-ups and order coordination. * Respond to customer inquiries through email, WhatsApp, phone, and other communication channels promptly and professionally. * Prepare and send quotations based on customer requirements. * Understand and accurately record customer requirements, designs, quantities, fabrics, specifications, and production details. * Coordinate with customers regarding designs, samples, pricing, production timelines, and delivery requirements. * Schedule and coordinate customer meetings, calls, and appointments. * Follow up with customers regularly and ensure every inquiry is responded to on time. * Coordinate with management, production, sampling, and other departments to ensure customer requirements are communicated correctly. * Maintain organized records of inquiries, quotations, customer details, meetings, orders, and follow-ups. * Monitor pending inquiries and ensure no customer request or follow-up is missed. * Handle general office administration, documentation, and correspondence. * Maintain professional relationships with existing and potential customers. * Support management with administrative and coordination tasks as required.
Experience Requirements
* Minimum 2–5 years of relevant experience in administration, customer service, sales coordination, or a similar office-based role. * Previous experience in fashion, garment manufacturing, uniforms, textiles, or a related industry is preferred. * Practical experience in customer communication, quotation preparation, email handling, follow-ups, and meeting coordination. * Confident in dealing with customers independently and managing multiple inquiries simultaneously. * UAE work experience is an advantage.
Language & Communication Requirements
* Excellent English communication skills are mandatory, both written and verbal. * Must be confident writing professional emails and WhatsApp messages. * Ability to understand customer requirements clearly and communicate them accurately to the internal team. * Arabic or Hindi/Urdu is an advantage, but not mandatory.
Additional Skills
* Good knowledge of Microsoft Office, Excel, email, WhatsApp, and basic office software. * Strong organizational and follow-up skills. * Ability to multitask and prioritize work. * Professional, punctual, responsible, and detail-oriented. * Ability to work independently with minimum supervision.
Interested candidates can send their CV via WhatsApp: