تفاصيل الوظيفة
The Client Coordinator will act as the main point of contact between clients and the company. The role is responsible for handling client enquiries, coordinating with internal departments, and ensuring requests are completed on time.
Key Responsibilities:
Serve as the primary contact for clients.
Receive and respond to client enquiries professionally.
Understand client requirements and share them with the relevant departments.
Coordinate with internal teams to ensure timely completion of tasks.
Provide clients with regular updates on their requests or projects.
Schedule meetings and maintain communication records.
Follow up on pending approvals, documents, and deliverables.
Handle client concerns and escalate important issues to management.
Maintain accurate client information and documentation.
Support the preparation of reports, quotations, and presentations when required.
Ensure a positive and professional client experience.
Requirements:
Good verbal and written communication skills.
Strong coordination and follow-up skills.
Good knowledge of Microsoft Office.
Ability to manage multiple tasks and meet deadlines.
Professional and customer-focused attitude.
Previous experience in client coordination or customer service is preferred.