Qualifications and Quality Executive
Highfield International
النشر منذ 9 ساعات
تفاصيل الوظيفة
JOB PURPOSE
Reporting to the Qualification and Quality Assurance Officer, the Qualifications and Quality Executive, will be responsible, with the support of the team and manager, for the development, review and maintenance of qualifications and assessment materials to ensure that these are fit for purpose, meet customer requirements and fulfil regulatory requirements, including maintaining standards of exam performance.
MAIN RESPONSIBILITIES
Assist the QQAO in:
- developing qualifications and assessment materials according to QD processes, and that comply with industry and regulatory requirements
- developing supporting resources, which could include; learning, delivery, assessment and quality assurance material
- reviewing qualifications and associated materials to ensure compliance with regulatory requirements and internal quality standards
- supporting the process for accredited and endorsed programmes, including reviewing applications, completing audits, and maintaining accurate documentation
Keep QD team processes and work instructions under review and make recommendations for improvements where possible
Work with specialist contractors and subject matter experts (SMEs) in line with current processes, to ensure qualifications and associated materials are valid, current and fit for purpose; maintain effective communications with all stakeholders
Identify and report risks and potential conflicts of interest associated with the design and delivery of qualifications and assessments.
Provide support and guidance to Centres to ensure compliance with Highfield and regulatory requirements, including management of feedback, reports and ongoing communications
Manage portfolio sampling, remote sampling, and Centre visits, ensuring security, timely scheduling, and accurate record keeping
Support internal and external audit activities, run reports on centre performance, and contribute to continuous process improvements within the qualification and compliance functions
Represent Highfield at meetings, webinars, and briefings, maintaining strong communication and collaboration with colleagues, stakeholders, and centres
Demonstrate professional and business behaviours, prioritising work effectively to meet team and organisational objectives.
KEY COMPETENCIES
Quality assurance experience, with an understanding of curriculum, exams, and exam boards.
Experience or strong interest in qualification and assessment development within the awarding organisation and wider education sectors (desirable)
Excellent time management and organisational skills, with the ability to manage multiple tasks and meet deadlines
Excellent attention to detail and high standards of accuracy in written and numerical work
Excellent levels of literacy, with strong written and oral communication skills and the ability to draft, review and summarise emails and reports clearly
Strong customer service skills, including professional telephone and online communication; Arabic language skills are a strong plus
Demonstrable IT skills, including use of Microsoft Office (Word, Excel, PowerPoint, Outlook) and relevant databases or web-based systems
Good levels of numeracy and the ability to interpret basic data and reports (desirable)
POST HOLDER’S OBLIGATIONS
To carry out their duties having full regard for “The Highfield Group Way of Working” (please see below).
To carry out their duties in accordance with the Highfield Group Diversity and Equality policy and in compliance with the Health & Safety at work etc. Act 1974 and any subsequent and relevant health & Safety legislation.
The timely and professional dealing with general enquiries in writing, by email or over the telephone including the taking of messages and the accurate recording and, if necessary, the dissemination of all relevant information.
To competently use all office equipment and relevant software programs including Microsoft Office (Word, Excel, PowerPoint, Outlook).
These duties are neither exclusive nor exhaustive and the post holder may be required to undertake other reasonable duties and responsibilities without changing the general character of the post.
THE HIGHFIELD GROUP WAY OF WORKING
Think customer;
Be passionate about our products and services;
Be a team player;
Accept responsibility for your actions;
Be enthusiastic, honest and confident;
Listen and learn and respect confidentiality;
Be loyal and committed to the Company and your future within the Company; and
To respect all members of the team.
THE HIGHFIELD GROUP’S COMMITMENT TO YOU
To build on your strengths and develop your skills;
To recognise the value of your contribution;
To respect the balance between life and work;
To maintain confidentiality;
To provide excellent working conditions; and
To reward loyalty, commitment, innovation and outstanding performance.
Reporting to the Qualification and Quality Assurance Officer, the Qualifications and Quality Executive, will be responsible, with the support of the team and manager, for the development, review and maintenance of qualifications and assessment materials to ensure that these are fit for purpose, meet customer requirements and fulfil regulatory requirements, including maintaining standards of exam performance.
MAIN RESPONSIBILITIES
Assist the QQAO in:
- developing qualifications and assessment materials according to QD processes, and that comply with industry and regulatory requirements
- developing supporting resources, which could include; learning, delivery, assessment and quality assurance material
- reviewing qualifications and associated materials to ensure compliance with regulatory requirements and internal quality standards
- supporting the process for accredited and endorsed programmes, including reviewing applications, completing audits, and maintaining accurate documentation
Keep QD team processes and work instructions under review and make recommendations for improvements where possible
Work with specialist contractors and subject matter experts (SMEs) in line with current processes, to ensure qualifications and associated materials are valid, current and fit for purpose; maintain effective communications with all stakeholders
Identify and report risks and potential conflicts of interest associated with the design and delivery of qualifications and assessments.
Provide support and guidance to Centres to ensure compliance with Highfield and regulatory requirements, including management of feedback, reports and ongoing communications
Manage portfolio sampling, remote sampling, and Centre visits, ensuring security, timely scheduling, and accurate record keeping
Support internal and external audit activities, run reports on centre performance, and contribute to continuous process improvements within the qualification and compliance functions
Represent Highfield at meetings, webinars, and briefings, maintaining strong communication and collaboration with colleagues, stakeholders, and centres
Demonstrate professional and business behaviours, prioritising work effectively to meet team and organisational objectives.
KEY COMPETENCIES
Quality assurance experience, with an understanding of curriculum, exams, and exam boards.
Experience or strong interest in qualification and assessment development within the awarding organisation and wider education sectors (desirable)
Excellent time management and organisational skills, with the ability to manage multiple tasks and meet deadlines
Excellent attention to detail and high standards of accuracy in written and numerical work
Excellent levels of literacy, with strong written and oral communication skills and the ability to draft, review and summarise emails and reports clearly
Strong customer service skills, including professional telephone and online communication; Arabic language skills are a strong plus
Demonstrable IT skills, including use of Microsoft Office (Word, Excel, PowerPoint, Outlook) and relevant databases or web-based systems
Good levels of numeracy and the ability to interpret basic data and reports (desirable)
POST HOLDER’S OBLIGATIONS
To carry out their duties having full regard for “The Highfield Group Way of Working” (please see below).
To carry out their duties in accordance with the Highfield Group Diversity and Equality policy and in compliance with the Health & Safety at work etc. Act 1974 and any subsequent and relevant health & Safety legislation.
The timely and professional dealing with general enquiries in writing, by email or over the telephone including the taking of messages and the accurate recording and, if necessary, the dissemination of all relevant information.
To competently use all office equipment and relevant software programs including Microsoft Office (Word, Excel, PowerPoint, Outlook).
These duties are neither exclusive nor exhaustive and the post holder may be required to undertake other reasonable duties and responsibilities without changing the general character of the post.
THE HIGHFIELD GROUP WAY OF WORKING
Think customer;
Be passionate about our products and services;
Be a team player;
Accept responsibility for your actions;
Be enthusiastic, honest and confident;
Listen and learn and respect confidentiality;
Be loyal and committed to the Company and your future within the Company; and
To respect all members of the team.
THE HIGHFIELD GROUP’S COMMITMENT TO YOU
To build on your strengths and develop your skills;
To recognise the value of your contribution;
To respect the balance between life and work;
To maintain confidentiality;
To provide excellent working conditions; and
To reward loyalty, commitment, innovation and outstanding performance.
اللغات
كل الخيارات
الجنسية
كل الخيارات
حجم الشركة
11-50
- المحاسبة / المالية
- السيارات
- الصحة والجمال
- التنظيف /التدبير المنزلي
- الإنشاءات
- شيف / طباخ
- خدمة العملاء / مركز الإتصال
- إدارة وتحليل البيانات
- التصميم
- سائق / توصيل
- تعليم
- هندسة
- إدارة الفعاليات والمناسبات
- عامل / فنّي
- الموارد البشرية - الإدارة
- تكنولوجيا المعلومات
- خدمات قانونية
- خدمات لوجستية و توزيع
- التصنيع / التخزين
- كابتن بحري / بحار
- التسويق/الإعلان
- الاعلام,الفنون والترفيه
- الطب / الرعاية الصحية
- عقارات
- تشغيل المطاعم
- المبيعات / تطوير الأعمال
- السكرتارية / المكتب الأمامي
- الأمن /الحماية
- رياضة و لياقة
- السفروالضيافة
- أخرى
- يبحث عن عمل
English