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Customer Care Agent(Laundry with Call Center Experience)

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التفاصيل
https://dbzstatic-a.akamaihd.net/.dist_28d05d0dde574b78dad37a9347aa96b13ec9e58c/ 54363

التفاصيل: نُشِر بتاريخ: 17 إبريل 2018

  • نوع التوظيف: دوام كامل
  • الراتب الشهري: 2,000 - 3,999 درهم
  • بدلات: Commision, Insurance
  • الحد الأدنى من خبرة العمل: 2 - 5 سنوات
  • الحد الأدنى من مستوى التعليم: بكالوريوس
  • صاحب الإعلان: صاحب العمل
  • عدد الموظفين: 1-10 عدد الموظفين
  • المستوى المهني: متوسظ الخبرة
  • صاحب الإعلان:

الوصف:

Dynamic and self-motivated professionals who want to move their careers forward by providing excellent customer service in laundry & dry cleaning services.

Duties and Responsibilities

Contact NEW Customers; Residential Towers, Residential Buildings, Villas, Restaurants, Spa and offer the Laundry’s Services in order to be regular customers of the laundry.
Maintain Customer Relationship
Schedule daily Pick and Delivery
Schedule the pick for everyday
Collect the laundry
Prepare Collection Note
Delivery of the Laundry
Manage collection and payment from customers
Take care of customer complaints and provide solutions
Sort fabric items and counts and records number of items soiled.
Mark items received with Code
Promote our Services and provide Prices for our Services, Offers
Create, Edit and Manage Invoices
Maintain Cleanliness of the Shop
Make Cold Call, Customer Satisfaction Surveys on the Phone


Requirements

Minimum 2 years of Experience
Experience in Retail Industry
Extensive knowledge of Dubai Roads and familiar with Google Map
Excellent Communication Skill(Fluent English)
Experience in Laundry
Knowledge of Location in Dubai(JLT, Dubai Marina, JBR)
Arabic speaking is a plus
Able to join the work immediately

Personal Attributes

Exceptional ability to work independently.
Self-motivated and keen to learn new skills
Ability to lead and contribute in a team environment.
Excellent communication skills in – written and oral.
Quick learner and ability to learn from criticism.
Strong work ethic and time management ability.
Professional and Goal Oriented.
Will provide



Salary AED 3000 per month when Sales Target Achieved
Commission
Medical Insurance

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