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Warranty Administrator Zodiac Aerospace Services Middle East

بواسطة Abu Dhabi University
دبي دبي >
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التفاصيل
https://dbzstatic-a.akamaihd.net/.dist_34b96953daa72831e376972502dc2678f67f8adb/ 53176

التفاصيل: نُشِر بتاريخ: 12 ديسمبر 2017

  • اسم الشركة: Abu Dhabi University
  • نوع التوظيف: دوام كامل
  • الراتب الشهري: غير محدد درهم
  • الحد الأدنى من خبرة العمل: 0 - 1 سنة
  • الحد الأدنى من مستوى التعليم: بكالوريوس
  • صاحب الإعلان: صاحب العمل
  • المستوى المهني: متوسظ الخبرة

الوصف:

Job Description

The post holder will be in charge of:
Managing Customer Warranty Claims, based on contractual agreements and technical investigations.
Act as a focal point in the Middle-East area to answer customer’s queries with regards to warranty. Negotiating with the customers to find an agreement in case a given unit is not under contract.
Manage and keep the warranty reporting tools/database up to date.
Coordinate on a regular basis with the warranty team within Zodiac Service Network.
On-site meetings with customers if needed.

Skills

You are meticulous, autonomous, proactive and have an analytical mind
Strong ability to negotiate and administer professional level dispute resolution.
Excellent written and verbal communication skills.
Working knowledge of computers & extraction tools (MS Word, Excel, M3/Hyperion)

Job Details

Job Location: Dubai, UAE
Company Industry: Airlines/Aviation
Requirements : Employer (Private Sector)
Job Role: Customer Service and Call Center
Employment Status: Full time
Employment Type: Employee
Number of Vacancies: 1

Preferred Candidate

Career Level: Entry Level
Years of Experience: Min: 1 Max: 5
Residence Location: Dubai, United Arab Emirates
Degree: Bachelor's degree

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