Customer Support For a Sports Club
سري
قابل للتفاوض درهم في الشهر
دوام كامل
1 - 2 سنوات
ذكر
بكالوريوس
النشر منذ 8 ساعات
تفاصيل الوظيفة
Roles & Responsibilities
Manage the front desk operations, including welcoming customers, handling check-ins, bookings, rescheduling, cancellations, and general enquiries.
Respond promptly and professionally to customer calls and WhatsApp messages, providing accurate information regarding court rates, packages, memberships, coaching programs, social activities, and events.
Process POS transactions, racket rentals, ball and product sales, while maintaining accurate customer, booking, and payment records.
Utilize Microsoft Excel for data entry, operational tracking, basic calculations, reporting, and maintaining accurate administrative records.
Monitor court schedules and coordinate with customers and relevant teams to ensure bookings start and finish on time.
Coordinate effectively with coaches, cleaning and security teams, café staff, community groups, and event organizers during assigned shifts.
Support the successful execution of social activities, tournaments, community bookings, corporate events, and private events.
Handle customer queries and concerns professionally.
Complete end-of-day closing procedures, including payment verification, reconciliation, and preparation of relevant reports.
Demonstrate reliability, punctuality, professionalism, and the ability to work independently
-Preference -
Any Previous experience in reception, customer service, hospitality, sports clubs, gyms, or administrative roles is preferred.
Microsoft Excel skills are essential, including data entry, basic formulas, sorting, filtering, tracking, and reporting.
Excellent spoken and written English communication skills, with the ability to communicate clearly and professionally with customers and colleagues.
Friendly, confident, approachable, and professional in customer-facing situations.
Highly organized and detail-oriented, with the ability to prioritize and manage multiple responsibilities in a fast-paced environment.
Reliable, punctual, and comfortable working independently, particularly during evening and busy operational hours.
Confident in using booking platforms, POS systems, WhatsApp, Microsoft Office, and other digital tools.
Able to handle customer concerns calmly, professionally, and with a solution-oriented approach.
Demonstrates a positive attitude, willingness to learn, adaptability, and a strong commitment to providing excellent customer service.
Candidates must have a minimum of 2 years of relevant work experience in the UAE.
Interested in developing a long-term career with the Ahdaaf Team and contributing positively to the growth and success of the organization.
Manage the front desk operations, including welcoming customers, handling check-ins, bookings, rescheduling, cancellations, and general enquiries.
Respond promptly and professionally to customer calls and WhatsApp messages, providing accurate information regarding court rates, packages, memberships, coaching programs, social activities, and events.
Process POS transactions, racket rentals, ball and product sales, while maintaining accurate customer, booking, and payment records.
Utilize Microsoft Excel for data entry, operational tracking, basic calculations, reporting, and maintaining accurate administrative records.
Monitor court schedules and coordinate with customers and relevant teams to ensure bookings start and finish on time.
Coordinate effectively with coaches, cleaning and security teams, café staff, community groups, and event organizers during assigned shifts.
Support the successful execution of social activities, tournaments, community bookings, corporate events, and private events.
Handle customer queries and concerns professionally.
Complete end-of-day closing procedures, including payment verification, reconciliation, and preparation of relevant reports.
Demonstrate reliability, punctuality, professionalism, and the ability to work independently
-Preference -
Any Previous experience in reception, customer service, hospitality, sports clubs, gyms, or administrative roles is preferred.
Microsoft Excel skills are essential, including data entry, basic formulas, sorting, filtering, tracking, and reporting.
Excellent spoken and written English communication skills, with the ability to communicate clearly and professionally with customers and colleagues.
Friendly, confident, approachable, and professional in customer-facing situations.
Highly organized and detail-oriented, with the ability to prioritize and manage multiple responsibilities in a fast-paced environment.
Reliable, punctual, and comfortable working independently, particularly during evening and busy operational hours.
Confident in using booking platforms, POS systems, WhatsApp, Microsoft Office, and other digital tools.
Able to handle customer concerns calmly, professionally, and with a solution-oriented approach.
Demonstrates a positive attitude, willingness to learn, adaptability, and a strong commitment to providing excellent customer service.
Candidates must have a minimum of 2 years of relevant work experience in the UAE.
Interested in developing a long-term career with the Ahdaaf Team and contributing positively to the growth and success of the organization.
اللغة
الإنجليزية
الجنسية
كل الخيارات
حجم الشركة
11-50
بدلات
تأشيرة عمل
تأمين صحي
مزايا وظيفية حسب قانون العمل الإماراتي
عمولة
المهارة
مهارات تواصل ممتازة
مهارات مبيعات ممتازة
حل المشكلات
مايكروسوفت أوفيس
خدمة العملاء
- المحاسبة / المالية
- السيارات
- الصحة والجمال
- التنظيف /التدبير المنزلي
- الإنشاءات
- شيف / طباخ
- خدمة العملاء / مركز الإتصال
- إدارة وتحليل البيانات
- التصميم
- سائق / توصيل
- تعليم
- هندسة
- إدارة الفعاليات والمناسبات
- عامل / فنّي
- الموارد البشرية - الإدارة
- تكنولوجيا المعلومات
- خدمات قانونية
- خدمات لوجستية و توزيع
- التصنيع / التخزين
- كابتن بحري / بحار
- التسويق/الإعلان
- الاعلام,الفنون والترفيه
- الطب / الرعاية الصحية
- عقارات
- تشغيل المطاعم
- المبيعات / تطوير الأعمال
- السكرتارية / المكتب الأمامي
- الأمن /الحماية
- رياضة و لياقة
- السفروالضيافة
- أخرى
- يبحث عن عمل
English