تفاصيل الوظيفة
Telesales Manager – UAE
We are looking for an experienced and results-driven Telesales Manager to lead and manage our telesales team in the UAE.
Position: Telesales Manager
Employment Type: Full-time
Location: UAE
Key Responsibilities
Manage, motivate, and monitor the telesales team to achieve performance targets.
Monitor daily sales activities, follow-ups, conversions, and team performance.
Maintain and manage customer data through the CRM system.
Ensure accurate and consistent CRM updates and reporting.
Analyze team performance and identify areas for improvement.
Develop and implement effective telesales strategies and processes.
Train and support telesales executives to improve communication and conversion rates.
Handle performance issues professionally and make decisions based on data, performance, and business requirements rather than personal or emotional considerations.
Prepare regular performance reports for management.
Requirements
Previous experience in Telesales Management or Team Leadership.
Strong understanding and practical experience with CRM systems.
Excellent communication, leadership, and organizational skills.
Strong analytical and performance-management abilities.
Ability to manage targets, KPIs, and team accountability.
Professional, objective, and disciplined approach to decision-making.
Previous experience in sales, lead generation, or financial/trading-related businesses is an advantage.
What We Offer
Competitive salary.
Performance-based bonuses.
Professional working environment.
Opportunity for career growth.
سي ار ام
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