Customer Service Representative
سري
النشر منذ 2 أيام
تفاصيل الوظيفة
We are looking for a friendly and professional Customer Service Representative to join our team in Dubai. The successful candidate will assist customers with inquiries, provide accurate information, resolve concerns, and ensure a positive customer experience. Candidates should have strong communication skills, a professional attitude, and the ability to handle multiple customer requests efficiently.
Responsibilities
- Respond to customer inquiries by phone, email, WhatsApp, and other communication channels.
- Provide accurate information about company products and services.
- Handle customer complaints professionally and provide appropriate solutions.
- Follow up with customers regarding pending requests and inquiries.
- Maintain accurate records of customer interactions and updates.
- Coordinate with other departments when additional assistance is required.
- Build positive relationships with customers.
- Handle multiple customer requests in a fast-paced environment.
- Maintain a professional and courteous attitude at all times.
- Support daily administrative and customer service activities as required.
Requirements
- High school diploma or equivalent; higher education is an advantage.
- Previous customer service, call centre, retail, or related experience is preferred.
- Good verbal and written English communication skills.
- Additional languages are an advantage.
- Basic computer knowledge, including email and MS Office.
- Strong communication and interpersonal skills.
- Good problem-solving and customer-handling abilities.
- Ability to multitask and work under pressure.
- Professional, patient, and customer-focused attitude.
- Candidates currently available in the UAE are preferred.
Benefits
- Employment visa
- Medical insurance
- Paid annual leave
- Training and career development
- Other benefits as per UAE Labour Law
Responsibilities
- Respond to customer inquiries by phone, email, WhatsApp, and other communication channels.
- Provide accurate information about company products and services.
- Handle customer complaints professionally and provide appropriate solutions.
- Follow up with customers regarding pending requests and inquiries.
- Maintain accurate records of customer interactions and updates.
- Coordinate with other departments when additional assistance is required.
- Build positive relationships with customers.
- Handle multiple customer requests in a fast-paced environment.
- Maintain a professional and courteous attitude at all times.
- Support daily administrative and customer service activities as required.
Requirements
- High school diploma or equivalent; higher education is an advantage.
- Previous customer service, call centre, retail, or related experience is preferred.
- Good verbal and written English communication skills.
- Additional languages are an advantage.
- Basic computer knowledge, including email and MS Office.
- Strong communication and interpersonal skills.
- Good problem-solving and customer-handling abilities.
- Ability to multitask and work under pressure.
- Professional, patient, and customer-focused attitude.
- Candidates currently available in the UAE are preferred.
Benefits
- Employment visa
- Medical insurance
- Paid annual leave
- Training and career development
- Other benefits as per UAE Labour Law
اللغات
كل الخيارات
الجنسية
كل الخيارات
حجم الشركة
11-50
- المحاسبة / المالية
- السيارات
- الصحة والجمال
- التنظيف /التدبير المنزلي
- الإنشاءات
- شيف / طباخ
- خدمة العملاء / مركز الإتصال
- إدارة وتحليل البيانات
- التصميم
- سائق / توصيل
- تعليم
- هندسة
- إدارة الفعاليات والمناسبات
- عامل / فنّي
- الموارد البشرية - الإدارة
- تكنولوجيا المعلومات
- خدمات قانونية
- خدمات لوجستية و توزيع
- التصنيع / التخزين
- كابتن بحري / بحار
- التسويق/الإعلان
- الاعلام,الفنون والترفيه
- الطب / الرعاية الصحية
- عقارات
- تشغيل المطاعم
- المبيعات / تطوير الأعمال
- السكرتارية / المكتب الأمامي
- الأمن /الحماية
- رياضة و لياقة
- السفروالضيافة
- أخرى
- يبحث عن عمل
English