Automotive Service Advisor

سري

قابل للتفاوض درهم في الشهر

منطقة القوز الصناعية 4, القوز الصناعية, القوز, دبي, الإمارات

دوام كامل

5 - 10 سنوات

بكالوريوس

النشر منذ 3 أيام

تفاصيل الوظيفة

Customer Service Advisor – Premium Vehicles
Join our premium workshop in Dubai as a Customer Service Advisor, where you’ll be the face of exceptional service for our discerning clientele. From welcoming customers at service reception to documenting concerns and coordinating with technicians, you’ll ensure a smooth, transparent, and high-quality service experience.
Your role goes beyond reception — you’ll take ownership of follow-ups, keep clients updated on their vehicle status, and ensure satisfaction post-service. With a focus on retention and upselling, you’ll identify opportunities to offer value-added services like maintenance plans, upgrades, or unnoticed essential repairs that align with customer needs.
Success in this role requires:
• Strong communication and interpersonal skills
• Proficiency in Microsoft Excel and workshop software
• Customer retention
• Upselling
• Solid knowledge of auto spare parts
• Good language skills
Fundamental knowledge in premium vehicle maintenance is required, aligning with our company's commitment to staying current in automotive advancements. You’ll also monitor repair quality through road testing and stay closely involved with workshop operations. If you are passionate about delivering exceptional customer service and have a keen interest in premium vehicle maintenance and repairs, we encourage you to apply for this exciting opportunity.
REQUIREMENTS:
The successful candidate must have proficiency in English and Hindi and hold a valid UAE light vehicle driver's license. The age requirements for this role are between 25 and 35 years. This is a full-time, permanent position with an attractive package, and benefits will be discussed with successful applicants

اللغة

الإنجليزية, الهندية

الجنسية

كل الخيارات

حجم الشركة

11-50

بدلات