❖ Senior Sales Associate The North Face – Gulf Marketing Group Dubai - UAE | June 2022 – Present ❖ Sales Assistant ALSHAYA, Mother Care Saudi Arabia | 2019 – 2020 ➢ Achieving and exceeding sales targets ➢ Providing excellent customer service ➢ Building strong relationships with customers ➢ Advising customers on product features and benefits ➢ Upselling and cross-selling products ➢ Handling customer inquiries and complaints ➢ Processing payments ➢ Maintaining up-to-date knowledge of products and services ➢ Merchandising products ➢ Training new sales associates ➢ Assisting in managing the store ❖ Service Supervisor ALBAIK Saudi Arabia | 2015 – 2017 ➢ Lead and motivate a team of employees to ensure that all customer orders are fulfilled accurately, efficiently, and in a timely manner ➢ Ensure compliance with company policies and procedures, including safety and sanitation standards ➢ Monitor employee performance and provide feedback on areas for improvement ➢ Assist the store manager in developing strategies to increase sales and profitability ➢ Resolve customer complaints in a professional and courteous manner Professional Skills ➢ Communication skills / Business Development ➢ Client Relations / Sales Cycle Management ➢ Negotiations/Closing / Customer service ➢ Basic (PC) Computer Skills / Self-Confidence ➢ Team Leadership/Supervision Reference • Denzil Underwood - Cluster Operation Manager (GMG) –