I am writing to express my interest in the Technical Support With 2 years of hands-on experience in IT support and system administration, healthcare IT industry exposure, I believe my technical background aligns well with your requirements.
I have practical experience providing L1 technical support for hardware, software, desktops, laptops, printers, and end-user devices in a fast-paced environment. My experience includes troubleshooting Windows systems, Active Directory, Office 365, system configurations, and supporting daily IT operations while ensuring minimal downtime.