تفاصيل الوظيفة
I'm interested in the position available at your company. With over 8 years of progressive experience in customer service, hospitality operations, and administrative coordination across Dubai in the UAE and Kenya, I am confident I can contribute effectively to your team from day one.
Throughout my career, I have developed a strong track record in guest relations, team coordination, and operational support. In my current role as customer service at Pawdy Neighbours LLC and previously as an admin at Gaia here in Dubai, I consistently delivered personalised, high-quality service while managing multiple priorities in a fast-paced environment. My earlier experience as an accounts clerk equipped me with project coordination skills, stakeholder communication and the ability to resolve operational challenges proactively.
I hold a bachelor's degree in commerce, finance option, from the Catholic University of Eastern Africa in Kenya and also a certificate course on Power BI from Zabeel College, which broadens my ability to support diverse operational environments. I am proficient in MS Office, POS systems and cash handling, and I bring bilingual communication skills in English and Swahili to every interaction.
I am a dependable, detail-orientated professional who thrives in collaborative, service-driven settings. I welcome the opportunity to discuss how my skills and experience align with your organisation’s goals. My CV is enclosed for your review, and I am available at your earliest convenience
Thank you for your time and consideration.
Yours sincerely,
Tinega Fidel.