Shakeel Ahmed

IT SERVICES AT YOUR DOORSTEP - HOME &amp; OFFICE - 24/7 SUPPORT

On-site IT support anywhere in Dubai. I come to your home, office, shop, restaurant or villa. 18+ years of hands-on experience. Same day fix, honest advice, fair price. Remote support also available.

DESKTOP &amp; LAPTOP
- Laptop and desktop repair, service and upgrades
- Windows installation, re-install, updates and activation
- Slow PC / hanging PC tune-up and cleaning
- Virus, malware and ransomware removal
- SSD and RAM upgrade, hard disk replacement
- Screen, keyboard, battery, charger and hinge replacement
- Data recovery, data transfer and backup setup
- New PC / laptop setup, software and driver installation
- Printer, scanner and Wi-Fi printer setup and troubleshooting
- Mac and Apple device basic support
- Antivirus and endpoint protection installation
- Office/home workstation setup and cable management

NETWORKING &amp; WIFI
- WiFi installation and dead-zone / weak-signal fixing
- Full WiFi coverage design for villas, offices and warehouses
- Mesh WiFi and access point (AP) installation
- Router, switch and modem configuration (Etisalat / du)
- Structured cabling, CAT6 / CAT6A data points, patch panel and rack setup
- VLAN design and configuration - voice, data, guest and internet segregation
- VLAN trunking, inter-VLAN routing and QoS for voice/video priority
- Bandwidth management and internet speed optimisation
- Guest WiFi with login page, vouchers and password control
- No internet / slow internet / dropping connection troubleshooting
- Multi-site and multi-branch network setup and site-to-site links
- Network documentation, IP planning and monitoring

FIREWALL &amp; SECURITY
- FortiGate firewall supply, installation and configuration
- Security policies, web filtering, application control, IPS / UTM
- SSL-VPN remote access for staff and IPsec site-to-site VPN
- Network segmentation, access control and user restrictions
- Security hardening, patching and vulnerability clean-up

CCTV &amp; ACCESS CONTROL
- CCTV camera installation - HD, IP and PoE systems
- Camera supply, cabling, mounting and full site survey
- DVR / NVR setup, hard disk sizing and recording schedules
- Live view on your mobile from anywhere, remote access setup
- CCTV repair, re-focus, cleaning and health check
- Existing CCTV upgrade, expansion and extra cameras
- Access control, door locks, intercom and video door phone
- CCTV monitoring and maintenance contracts (AMC)

MICROSOFT AZURE, SERVERS &amp; CLOUD
- Microsoft Azure setup, virtual machines and cloud migration
- Azure Active Directory / Entra ID - users, groups, MFA and policies
- Azure Backup, Site Recovery and disaster recovery planning
- Azure cost review and right-sizing
- Windows Server installation - Active Directory, DNS, DHCP, file and print server
- VMware virtualisation setup, management and troubleshooting
- Server migration, on-premise to cloud move
- Acronis backup, scheduled backups and restore testing
- NAS and shared folder setup with user permissions

MICROSOFT 365 &amp; EMAIL
- Microsoft 365 setup and administration for business
- Business email, Exchange Online, Teams, SharePoint and OneDrive
- Email migration from old provider with zero data loss
- Domain, DNS, SPF, DKIM and DMARC configuration
- Spam, phishing and mailbox problem fixing
- Mobile and Outlook email setup on all devices

VOIP &amp; PHONE SYSTEMS
- Grandstream UCM PABX installation and extension setup
- SIP trunk integration, IVR menus and call routing
- Voice VLAN with QoS for clear HD call quality

BUSINESS IT SUPPORT
- New office IT setup from zero - cabling, network, server, email, phones, CCTV
- Monthly IT support / AMC contracts with agreed response times
- POS system support
- IT relocation and office move support
- IT audit, procurement advice and vendor coordination
- Staff onboarding, user accounts and password management

WHY CHOOSE ME
- Doorstep service at home and office
- 24/7 availability, including weekends
- Same day response, most issues fixed on first visit
- Clear pricing before work starts, no hidden charges
- Serving homes, small offices and multi-branch businesses

Call or WhatsApp: [PHONE]

IT Services - Computer Repair, Network, CCTV & Cloud Support

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