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PR office for Brand Dubai

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Posted on: 14 June, 2009
A Dubai Media Affairs Office has been established by Sheikh Mohammed Bin Rashid. An excellent move, although I think it's unfortunate that it wasn't set up six or seven years ago.

Had it been it may have been able to head off, or at least temper, some of the more outrageous articles written about Dubai over that period. It might also have meant that some of the inaccuracies we've seen could have been avoided.

We had years of fawning stories from 'journalists' flown in by Emirates for two or three days, lodged at Emirates Towers or Madinat Jumeirah and given a whistle-stop tour of New Dubai. Their excited, breathless reports were often way over-the-top and all too often carried rumours as fact and too many inaccuracies. Enthusing about the city's traditional souks having seen only Madinat Jumeirah for example.

I suspect it was all simply accepted here because it was positive publicity, but if so that was naive. The western media delights in setting up then chopping down and all that hyperbole was setting Dubai up.

Inevitably, more recently we've seen the other extreme from them, moving from everything's wonderful and perfect to everything's bad and evil.

Had DMAO been in place maybe a more reasonable, accurate course could have been steered than the two extremes we've seen.

With so many negative stories having appeared recently the DMAO starts on the back foot but by being honest, transparent, easily accessible and providing hard facts the situation can be turned around.

The appointment of Mona Al Merri as CEO is good on two counts. One, she has the background and experience the position needs. Two, the simple fact that a female is in the position in itself answers one of the criticisms often directed at the area.




I like some of her comments:

"Dubai Brand will furnish media organisations with solid figures about business activities in the emirate and will make sure to reflect the true picture about what is happening in the country," she said.Dubai Brand is committed to making the access to information easier and elminating speculation about activities in the country.

"The establishment of Dubai Brand is part of a general policy to ensure transparency in all aspects in Dubai."


Solid figures, true picture, transparency, information - I like words like that.

I also agreed with what Gulf News had to say in an editorial today:

Brand Dubai must at all times be careful to ensure that its dealings with the media and others are honest and credible and that its efforts to protect and promote the image of the emirate do not descend into unhelpful propaganda. The success of Brand Dubai will depend on it promoting the emirate's achievements and being honest about its challenges.

She'll have her work cut out though and I'm sure she'll meet some resistance from businesses and officials, but Sheikh Mohammed's backing will help enormously.



Articles from which I've quoted:

Dubai Media Affairs Office created.

GN Editorial.
 

Click here to go to the original article

 
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